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This knowledge base article is for the web presence builder, which is included with all shared hosting accounts.

The Web Presence Builder is a tool used to develop a website within your Plesk control panel.  It is located on the home screen and has an icon that looks like a hammer crossed with a pencil.  There is a known issue effecting the startup with the Web Presence Builder because of the fact that it defaults to a non-secure port.  We will briefly describe a work around in this article.

  1. 1. Launch the Web Presence Building as you normally would by clicking on the link inside of you control panel.
  2. 2. Pick the domain that you wish to install the website to.
  3. 3. The browser will time-out and you will get a screen that says that it cannot continue. 
  4. 4. In the URL bar of your browser replace http:// with https:// and replace 8880 with 8443.
  5. 5. Do not modify anything else in the address bar and hit return to go to the changed address.
  6. 6. The Web Presence Building should work as intended at this point.

If you have any other issues with the WPB please contact us immediately. 


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